ibcTerms of Use

These terms govern your use of ibc, our online gaming and sportsbook platform. By creating an account on ibc, you accept these terms in full. We at ibc reserve the right to update these terms at any time; material changes are communicated via email and in-app notification. Continued use of ibc after a terms update constitutes acceptance of the new terms.

Our platform is available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Members are responsible for verifying that their access and use of ibc comply with their own jurisdiction's law. If you are unsure whether ibc is available in your location, contact our support team before creating an account.

This page sets out the key terms governing accounts, deposits, withdrawals, gameplay, disputes, and account closure on ibc.

Account opening and eligibility on ibc

To open an account on ibc, you must be at least 18 years old and a resident of a jurisdiction where our services are legally available. We require identity verification before you can access real-money games. Our verification process asks for a government-issued ID (KTP, Paspor, or SIM) and a residential address. We use this information to confirm your identity, prevent fraud, and comply with anti-money-laundering regulations.

You are responsible for providing accurate information during account setup. If we discover that you have provided false information, we reserve the right to suspend or close your account and forfeit any balance. You may not open multiple accounts on ibc. If we detect duplicate accounts, we will close all but one and may forfeit balances associated with the duplicate accounts.

Once your account is verified, you can deposit funds and access our full range of games: slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and sportsbook markets (Liga 1, Piala AFF, Champions League, esports). Your account balance pools across all categories.

Deposits, withdrawals, and payment methods on ibc

We at ibc support deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer (mobile banking, local payment, online payment, e-wallet). Deposits via mobile wallets typically complete instantly; bank transfers may take 1–2 business hours depending on your issuing bank. Once your deposit arrives, your balance is available for immediate play.

Withdrawals follow the same payment rails as deposits. You can withdraw your balance at any time using the same payment method you used to deposit. Wallet withdrawals typically settle within hours; bank transfers typically settle within 1–2 business days. Our support team processes withdrawal requests during business hours (Monday–Friday, 09:00–18:00 Jakarta time) and aims to complete transfers within 24 hours on weekdays.

We do not charge deposit or withdrawal fees. However, your payment provider (bank or wallet) may charge fees for transfers — we recommend checking your provider's fee schedule. We reserve the right to refuse deposits or withdrawals if we suspect fraud, money laundering, or violation of these terms. If we refuse a transaction, we will notify you and explain the reason.

Gameplay, odds, and settlement on ibc

All games on ibc are subject to our published rules and odds. Slot games use RNG (random number generator) mechanics — each spin is independent and unpredictable. Live-dealer tables follow standard casino rules (blackjack, roulette, baccarat, Dragon Tiger); outcomes are determined by physical cards or wheel mechanics, visible on the live video feed. Sportsbook markets are settled based on official league or event results.

We do not guarantee outcomes or promise earnings. All games carry financial risk. We do not offer prediction services, investment advice, or guaranteed-win strategies. Members should only wager funds they can afford to lose. We do not offer account preferences, account controls options, or other player-protection features — those decisions rest with individual members.

Game results are settled automatically and immediately. Your account balance updates in real time. You can review your game history — all bets, outcomes, and balance changes — in your ibc account dashboard. If you believe a game was settled incorrectly, you can file a dispute within 48 hours. Our support team reviews the game session data or live-table footage and either confirms the result or issues a correction.

Bonus terms and promotional offers on ibc

We at ibc may offer promotional bonuses or welcome offers from time to time. Any bonus offer is subject to specific terms, which we communicate at the time of the offer. Typical bonus terms include: the bonus is credited to your account after you meet a deposit or play-through requirement; the bonus may be subject to a maximum withdrawal amount; the bonus may expire if not used within a specified period; and the bonus may be forfeited if you close your account or request a withdrawal before meeting the requirement.

We reserve the right to modify, suspend, or cancel any promotional offer at any time. If we cancel an offer, we will notify affected members via email. We do not offer fixed bonus amounts — any promotional offer is described in generic terms (e.g., "an attractive welcome offer" or "a new-customer bonus") and is subject to our discretion and applicable terms.

Account suspension and closure on ibc

We reserve the right to suspend or close your ibc account at any time if we believe you have violated these terms, engaged in fraud, attempted to exploit our platform, or violated applicable law. Grounds for suspension or closure include: providing false information during account setup; opening multiple accounts; attempting to manipulate game outcomes; using automated tools or bots; engaging in money laundering or fraud; or violating our responsible-use policy.

If we suspend your account, we will notify you via email and explain the reason. You may request an appeal within 30 days. If your account is closed, any remaining balance will be held for 90 days pending investigation. If no violation is found, we will return your balance to your registered payment method. If a violation is confirmed, we may forfeit your balance in accordance with applicable law.

You may close your account at any time by contacting our support team. Upon closure, any remaining balance will be returned to your registered payment method within 5 business days. Once your account is closed, you may not reopen it — you must create a new account if you wish to use ibc again.

Dispute resolution and liability on ibc

If you have a dispute with ibc, contact our support team via chat or email. We aim to resolve all disputes within 24 hours on weekdays. If we cannot resolve your dispute informally, you may escalate it to our dispute resolution team, which will conduct a formal review and issue a written decision within 7 business days.

Our liability for any claim arising from your use of ibc is limited to the amount you have deposited into your account. We are not liable for indirect, incidental, or consequential damages (e.g., lost profits, lost opportunity, emotional distress). We are not liable for service interruptions, technical errors, or third-party payment failures beyond our control.

These terms are governed by the laws of the jurisdiction where ibc operates. Any legal action arising from these terms must be brought in the courts of that jurisdiction. By using ibc, you consent to the exclusive jurisdiction of those courts.

Jurisdiction notice and service availability

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Members are responsible for verifying that their access and use of ibc comply with their own jurisdiction's law. If you access ibc from a restricted jurisdiction, you do so at your own risk, and we reserve the right to suspend or close your account.

We operate ibc in supported jurisdictions across Southeast Asia, including Jakarta, Surabaya, Bandung, Medan, and Semarang. If you are unsure whether ibc is available in your location, contact our support team before creating an account. Our support team is available via live chat and email Monday–Friday, 09:00–18:00 Jakarta time.

Data protection and privacy on ibc

We at ibc keep your data protected using industry-standard encryption and secure server infrastructure. Our privacy policy sets out how we collect, use, and store your information. We do not share your data with third parties except where required by law or to process payments and withdrawals. We retain your account data for seven years after account closure to comply with anti-money-laundering regulations, then delete it securely.

You can request access to your data, request corrections, or request deletion by contacting our support team. We will respond to data requests within 30 days. For more information, see our privacy policy.

Summary: Your rights and responsibilities on ibc

By using ibc, you accept these terms in full. You are responsible for verifying that your access and use of ibc comply with your jurisdiction's law. You must provide accurate information during account setup and maintain the confidentiality of your account credentials. You may not engage in fraud, money laundering, or any activity that violates these terms or applicable law.

We at ibc undertake to provide a secure, fair, and transparent platform. We process deposits and withdrawals promptly, settle game outcomes accurately, and respond to support queries within 24 hours on weekdays. We do not guarantee outcomes or promise earnings — all games carry risk. If you have questions about these terms or your rights on ibc, contact our support team.

These terms were last updated in 2024. We reserve the right to update them at any time. Continued use of ibc after a terms update constitutes acceptance of the new terms.