ibc Casino & Sportsbook Data Care
This page describes what we collect when you use ibc and how we keep that data protected. We at ibc take data security seriously — we encrypt sensitive information, limit access to authorised staff, and comply with anti-money-laundering regulations. Our servers may sit outside your jurisdiction, but we apply the same security standards regardless of location.
When you create an account on ibc, we collect your name, email, phone number, government ID, and residential address. We use this information to verify your identity, process deposits and withdrawals, and comply with legal obligations. We do not sell your data to third parties. We share information only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to complete transactions, and with law enforcement if required by law.
This policy explains our data practices, your rights, and how to contact us if you have questions about your information.
What data we collect on ibc
We collect data in several categories. Account data includes your name, email, phone number, date of birth, and residential address. Identity data includes a copy of your government-issued ID (KTP, Paspor, or SIM) and a residential address verification document. We use this data to verify your identity and comply with anti-money-laundering regulations.
Transaction data includes all deposits, withdrawals, and game activity on ibc. We record the date, time, amount, payment method, and outcome of each transaction. We use this data to process payments, settle disputes, and detect fraud. Device data includes your IP address, browser type, operating system, and device identifier. We use this data to detect suspicious activity and prevent account takeover.
We also collect cookies and similar tracking technologies. Cookies help us remember your login status, language preference, and game history. We use analytics cookies to understand how members use ibc and improve our platform. You can disable cookies in your browser settings, but some features of ibc may not work correctly without them.
Key takeaways
- We collect account, identity, transaction, and device data
- We use data to verify identity, process payments, and detect fraud
- We do not sell data to third parties
- We share data with payment processors and law enforcement only
- We retain data for seven years after account closure
How we use and protect your data on ibc
We use your data to operate ibc and provide our services. We verify your identity to prevent fraud and comply with regulations. We process your deposits and withdrawals using your payment information. We settle game outcomes and disputes using your transaction history. We detect suspicious activity using your device data and transaction patterns.
We protect your data using industry-standard encryption and secure server infrastructure. All connections to ibc use HTTPS encryption. Sensitive data (payment details, ID documents, account balances) is encrypted at rest using AES-256 encryption. We limit access to your data to authorised staff who need it to perform their job. We conduct regular security audits and penetration testing to identify vulnerabilities.
Our servers are located in data centres across Southeast Asia, including facilities in Jakarta, Surabaya, and Bandung. These facilities comply with international security standards and are regularly audited. We maintain backup copies of your data in secure locations to ensure we can recover your information if a primary server fails.
Third-party processors and data sharing on ibc
We share your data with third-party processors only when necessary to provide our services. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment information to process deposits and withdrawals. These processors are bound by confidentiality agreements and must comply with data protection regulations.
We may share your data with law enforcement, regulators, or courts if required by law or legal process. We may also share data if we believe it is necessary to protect the safety of our members or staff, or to prevent fraud or illegal activity. We do not share your data with marketing partners, advertisers, or other third parties for commercial purposes.
Our payment processors may store your data on servers outside your jurisdiction. These servers are subject to the data protection laws of their host country, which may differ from Indonesian law. By using ibc, you consent to your data being transferred and stored outside your jurisdiction.
Your rights and data requests on ibc
You have the right to access, correct, or delete your data. You can request access to your data by contacting our support team. We will provide a copy of your data within 30 days. You can request corrections to your data if you believe it is inaccurate. You can request deletion of your data, subject to legal retention requirements — we retain account data for seven years after account closure to comply with anti-money-laundering regulations.
You have the right to object to our use of your data for marketing or analytics purposes. You can disable marketing emails by clicking the unsubscribe link in any email we send. You can disable analytics cookies in your browser settings. You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.
Data retention and account closure on ibc
We retain your account data for seven years after you close your account. We retain this data to comply with anti-money-laundering regulations and to resolve disputes. After seven years, we delete your data securely. If you close your account, we will delete your cookies and session data immediately, but we will retain your account data for the seven-year retention period.
If you request deletion of your data before the seven-year retention period expires, we will delete it as soon as legally permitted. However, we may retain certain data if required by law or if we have a legitimate business reason to retain it (e.g., to resolve an outstanding dispute).
Contact us about your data on ibc
If you have questions about our privacy practices, want to access your data, or want to file a complaint, contact our support team. We are available via live chat and email Monday–Friday, 09:00–18:00 Jakarta time. We respond to all data requests within 30 days. Our support team can help you with account recovery, data access requests, and privacy concerns.
You can also contact our data protection officer directly if you have concerns about how we handle your data. Our data protection officer reviews all privacy complaints and ensures we comply with data protection regulations. We take all privacy concerns seriously and will investigate any complaint thoroughly.
Policy updates and changes on ibc
We may update this privacy policy at any time. Material changes are communicated via email and in-app notification. Continued use of ibc after a policy update constitutes acceptance of the new policy. We recommend reviewing this policy periodically to stay informed about how we handle your data.
This privacy policy was last updated in 2024. We are committed to protecting your data and maintaining your trust. If you have any questions about our data practices, contact our support team.