What we do at ibc
ibc operates a gaming and sportsbook platform accessible to users in jurisdictions where our services are legally permitted. We do not operate in jurisdictions where online wagering is prohibited by local law. Our members are responsible for verifying that their access and use of ibc comply with their own jurisdiction's regulations.
Our platform integrates three main game categories. Slot tournaments run on daily and weekly schedules, featuring titles from Pragmatic Play, PG Soft, Habanero, and other providers. Live-dealer tables stream 24/7 from professional studios, offering blackjack, roulette, baccarat, and Dragon Tiger with varying table limits. Our sportsbook covers football (Liga 1, Piala AFF, Champions League, Premier League), esports (Mobile Legends, Free Fire, PUBG Mobile), and other sports. All three categories share a single account balance and payment system.
Our service model
We operate ibc as a service platform, not as a prediction or investment tool. Our members deposit funds, play games or place wagers, and withdraw winnings (or remaining balance) using our payment system. We do not guarantee outcomes, predict results, or promise earnings. All games on ibc carry financial risk.
Our revenue comes from the house edge built into game mechanics (slots use RNG with a mathematical advantage; live tables follow standard casino rules; sportsbook margins are embedded in odds). We do not take a cut of member winnings — payouts are determined by game rules and odds, not by our discretion.
Account verification and member protection
We require all members to complete identity verification before accessing real-money games. Our verification process asks for a government-issued ID (KTP, Paspor, or SIM) and a residential address. We use this information to confirm identity, prevent fraud, and comply with anti-money-laundering regulations. Verification typically takes a few hours during business days; weekend submissions are processed the following Monday.
Once verified, members link a payment method from our supported list: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet). We do not store payment credentials — each transaction is processed through our payment partner's secure gateway. Our members can withdraw their balance at any time using the same payment method they used to deposit.
Key takeaways
- ibc requires identity verification before real-money play
- We support eight payment methods across Indonesia
- Account balance pools across all game categories
- Withdrawals process within 24 hours on weekdays
- Our support team is available via chat and email during business hours
Our commitment to data security and privacy
We at ibc keep member data protected using industry-standard encryption and secure server infrastructure. Our platform uses HTTPS for all connections, and sensitive data (payment details, ID documents, account balances) is encrypted at rest. We do not share member information with third parties except where required by law or to process payments and withdrawals.
Our privacy policy sets out how we collect, use, and store member data. Members can request access to their data, request corrections, or request deletion (subject to legal retention requirements) by contacting our support team. We retain account data for seven years after account closure to comply with anti-money-laundering regulations, then delete it securely.
Support and dispute resolution
Our support team is available via live chat and email Monday–Friday, 09:00–18:00 Jakarta time. We respond to queries in English and Indonesian. Common queries include account verification questions, payment processing issues, game rule clarifications, and dispute resolution. We aim to respond to all queries within 24 hours on weekdays.
If a member believes their account balance is incorrect, a game outcome was miscalculated, or a withdrawal failed, they can file a dispute within 48 hours. We review the transaction log, game session data, or payment record, then either confirm the result or issue a correction. Disputes are typically resolved within 24 hours on weekdays. For urgent issues (e.g., a frozen account), we prioritise chat support and aim to resolve within 2–4 hours.
Jurisdiction and legal framework
We operate ibc in jurisdictions where online gaming and sportsbook services are legally permitted. Our services are not available in jurisdictions where online wagering is prohibited. Members are responsible for verifying that their access and use of ibc comply with their own jurisdiction's law. We do not offer our services to users in restricted jurisdictions, and we reserve the right to suspend or close accounts that violate local regulations.
Our terms and conditions set out the legal framework governing member accounts, disputes, and service termination. Members accept these terms by creating an account. We may update our terms at any time; material changes are communicated via email and in-app notification. Continued use of ibc after a terms update constitutes acceptance of the new terms.